Privacy Policy.

Privacy Policy
Kuuma, located at van Oldenbarneveldstraat 119, 6827AM, Arnhem, is responsible for processing personal data as described in this privacy statement.

Contact details:
https://www.kuuma.nl
van Oldenbarneveldstraat 119, 6827AM, Arnhem
+31 85 047 0159

Personal data we process
Kuuma processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data we may process:

  • First and last name

  • Gender

  • Date of birth

  • Place of birth

  • Address details

  • Phone number

  • Email address

  • Other personal data you actively provide, for example by creating a profile on this website, through correspondence, or by phone

  • Data about your activity on our website

  • Bank account number

Special and/or sensitive personal data
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or a guardian. However, we cannot verify whether a visitor is over 16. We encourage parents to be involved in the online activities of their children, to prevent data from being collected about minors without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@kuuma.nl so we can remove this information.

Purpose and legal basis for processing personal data
Kuuma processes your personal data for the following purposes:

  • Handling your payment

  • Sending our newsletter and/or promotional materials

  • To be able to call or email you if this is necessary to provide our services

  • To inform you about changes to our services and products

  • To deliver goods and services to you

  • Kuuma also processes personal data if legally required to do so, such as data needed for tax returns

Automated decision-making
Kuuma does not make decisions based on automated processing that could have significant consequences for individuals. This concerns decisions made by computer programs or systems, without human involvement (such as a Kuuma staff member). Kuuma uses the following software systems:

Our website is protected by reCAPTCHA. See the privac policy and service conditions from Google.

How long we retain personal data
Kuuma does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply a maximum retention period of 5 years for the data you provide to us.

Sharing personal data with third parties
Kuuma does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf, to ensure the same level of security and confidentiality. Kuuma remains responsible for these processes.

Cookies or similar technologies we use
Kuuma only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your device when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your user experience. They make sure the website works properly and remember your preferences. They also help us optimize the website. You can opt out of cookies by setting your browser not to store cookies. You can also delete any previously stored information via your browser settings.

Accessing, correcting, or deleting data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Kuuma. Additionally, you have the right to data portability. This means you can request a copy of the personal data we hold about you in a structured format, to send to yourself or another organization.

To submit a request for access, correction, deletion, or transfer of your personal data, or to withdraw consent or object to processing, send an email to info@kuuma.nl.

To verify your identity, please attach a copy of your ID with your request. In this copy, black out your photo, MRZ (machine-readable zone), passport number, and BSN (citizen service number) to protect your privacy. We will respond as soon as possible, and always within four weeks.

Kuuma also informs you of your right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Kuuma takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or there are signs of misuse, please contact our customer service or email info@kuuma.nl.